Frequently Asked Questions
Everything you need to know about your Amber Sound experience.
What kind of warranty comes with my audio equipment?
All Amber Sound products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship. Extended protection plans are available at checkout for premium gear.
Do you offer international shipping?
Yes, we ship our high-fidelity equipment worldwide. Shipping costs and delivery times vary by destination and are calculated automatically during the checkout process.
What is your return policy for opened items?
We offer a 30-day return policy. While we accept returns on opened items, they must be in original condition with all packaging and accessories included. A restocking fee may apply to certain high-end components.
How can I track my order?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our carrier's tracking portal to monitor your shipment in real-time.
Are your products authentic and factory-sealed?
Absolutely. Amber Sound is an authorized dealer for every brand we carry. All items are guaranteed 100% authentic, factory-sealed, and sourced directly from the manufacturers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for qualifying purchases.